A guide to our Claims Process
Our Commitment to you
We know that making a claim during a time of ill health or unfortunate event is very stressful. Our claims team is highly skilled in managing claims and have the expertise to provide you with the very best support. To help you through every step, TOWER will allocate a dedicated case manager at the commencement of your claim who stays with you throughout your journey.
How we will work with you…

Here when you need us!
Freecall 1800 101 016